Correct labelling is one of the most important steps in ensuring your goods to arrive safely and without unnecessary delays.
You will need to attach the labels emailed to you after finalising your booking. If you don’t have access to a printer you could forward the email to a friend or family member to print them for you or you could visit your local library or other printing station and print your labels there.
An individual label is needed for each item you are sending. Labels indicate the delivery location, number of items in the booking and other specific information relating to your booking. Without labels securely fastened to each of your items, you will most certainly encounter delays, lost items and even manual consignment fees for labels that need to be prepared for you.
If you are reusing cartons or other packaging, remember to remove all old labels and other barcodes. This helps to minimise goods being lost due to shipment to the wrong location.
All labels should be in good condition once secured to the package (ie: not creased or folded) so all information is clearly visible. Labels should be attached to a clean and dry surface to ensure they do not peel off whilst in transit.
Ensure the barcode and other details are clearly visible and that they are no smudges on the label once they come off the printer.
Secure the labels to the packaging with strong clear tape. Ideally the entire label should be covered with tape which will help to prevent the label from peeling off, prevent damage to the label/details during transit and prevent ink from running during wet weather.
It is best to secure your labels to the sides of any packaging rather than the top to ensure details remain visible even if other goods are stacked on top of yours.
It is also useful to clearly write the pickup and delivery addresses (including postcodes) and telephone numbers on the carton or other packaging as well as the unique consignment/booking number. This will prevent delays in the event the label has become damaged.
For any items a label is unable to be securely fastened, use a tie-on label. If you choose to do so, please remember that the tie must be durable ie: cable tie and that labels are as damageproof and waterproof as possible.
If any items require careful handling, it is a good idea to write ‘fragile’ on the packaging.