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Note: Drivers calling ahead is not available with this service.
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All goods must be packed appropriately. See our Packing guidelines under the Support menu for more information.
Correct declaration of weight and dimensions - Can you please ensure that you indicate the correct weight and dimensions of your carton. If it is under-weighed, or over your specified external dimensions, your delivery may be put on hold and extra charges will apply. This is a legal requirement under the Chain Of Responsibility laws.
The Consignment Note supplied via email after booking MUST be attached to the item(s) before pickup. Failure to have the consignment note attached will result in a Futile Pickup Charge.