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  • 27 Apr 2023

In recent years, the eCommerce industry has quickly risen in popularity because more and more consumers want to buy their needs from the comfort of their homes. For this reason, eCommerce businesses must rely on delivery services to get their products to their customers promptly. While most small to medium-sized parcels can be shipped without issues, bigger items are often a problem because their size and weight can make them difficult to transport.

Luckily, this is not a problem with heavy haul services. As the name suggests. heavy haul services are specialised freight carriers transporting heavy and oversized items. These services are ideal for eCommerce businesses because they offer a safe and secure way to transport their items, especially since bigger items are often fragile. However, not all heavy haul services can perform to a client’s standards, even if they promise quality service.

To help you hire the best heavy haul service, here are some practical tips:

#1 – Set a Budget

Heavy haul services charge a little more money because they transport bigger and heavier items. However, this does not mean they are costly, but setting a budget helps because it helps you determine the kind of service you can afford. Moreover, it enables you to compare the prices of different services and find the best one for your needs.

For example, if you know you want to hire a heavy haul service for a one-time project, you can set a budget that will allow you to hire a more affordable service. On the other hand, if you are looking for a long-term service, you may need to increase your budget because these are expensive.

#2 – Consider Your Load’s Size and Weight

Heavy haul services may haul bigger objects, but even they have limits. This is why you must consider the size and weight of your load when looking for a heavy haul service. Different services may have different weight limits, so you must consider this when looking for the most suitable service.

You should also consider the dimensions of your load. If it is too big, it may not fit in the truck. Because of this, you should provide all the necessary details to the service provider to ensure they can accommodate your load.

#3 – Find Out If You Are within Their Service Area

When looking for a heavy haul service, you should also ensure that you are within the service provider’s area. Different companies may cover different areas, so you must ensure your location is within their service range. Otherwise, you may need to look for another service provider closer to you.

#4 – Look at the Company’s Equipment

Heavy haul services are responsible for hauling heavy and oversized loads, so you should check the company’s equipment before hiring them. You must ensure their trucks and trailers are up-to-date and in good working condition. You should also check to see if they have the necessary safety equipment and protocols to ensure your shipment is handled safely and securely.

#5 – Ask about Service Inclusions

When hiring a heavy haul service, you should understand what services are included in the package. Some services may include loading and unloading, while others may not.

Some services may include insurance coverage for your shipment, while others may not. Ask the service provider about all the services included in the package and ensure you understand what you are getting for your money.

#6 – Inquire about the Cost

Above all else, you must get your money’s worth when hiring a heavy haul service. Make sure to inquire about the cost of the service before making your decision. Ask for an estimate for the total cost of the job, and make sure to get a breakdown of all fees that may apply.


Heavy haul services are the way to transport large and heavy items, but you must do your due diligence before hiring one. Not all heavy haul companies are created equal, so make sure to research their experience, reputation, and cost before deciding. This way, you can receive quality service and get your deliveries safely and securely.

If you are looking for freight companies in Australia, Freight Save is for you! We provide our members with quality freight services to make deliveries easier for affordable prices. Call us today at 1300 696 001 to get a quote!